Job Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate Range: $80,000-$85,000 USD Gross per annum

Job Description

Reporting to the Assistant Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required
• Consistently offer professional, friendly and engaging service
• Oversee the daily preparation of all VIP and show rooms
• Assist in training the team in proper procedures and correct use of equipment to establish departmental efficiencies
• Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly

Qualifications

• A proven ability to manage multiple projects and deadlines; works well under pressure
• Minimum of 2 –3 years’ experience in Rooms Division position with proven training and team building skills – Housekeeping supervisory experience a definite asset
• Highly organized, results-oriented, able to make decisions and empower employees to ensure that they exceed guest expectations
• Must have strong interpersonal skills and communication skills – sets the example for “team”
• Proactive with a meticulous eye for detail – standards oriented

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-YC1

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