Job Description

The Full Desk Recruiter is responsible for managing the complete recruitment lifecycle, including both business development and candidate placement. This role operates a “360 desk,” meaning the recruiter generates new client accounts, maintains existing relationships, sources and screens candidates, and successfully places talent while maintaining profitability and service excellence.

This position requires a highly motivated, results-driven professional who thrives in a fast-paced staffing environment and is comfortable balancing sales, client management, and recruiting functions.

Position Overview

The Full Desk Recruiter is responsible for managing the complete recruitment lifecycle, including both business development and candidate placement. This role operates a “360 desk,” meaning the recruiter generates new client accounts, maintains existing relationships, sources and screens candidates, and successfully places talent while maintaining profitability and service excellence.

This position requires a highly motivated, results-driven professional who thrives in a fast-paced staffing environment and is comfortable balancing sales, client management, and recruiting functions.

Key Responsibilities

Business Development (Sales Side)

• Prospect and generate new client accounts through cold calling, networking, referrals, and outbound outreach
• Develop and maintain strong relationships with hiring managers and decision-makers
• Conduct client needs assessments and workforce planning discussions
• Identify opportunities for account expansion and upselling services

Recruitment & Talent Acquisition (Recruiting Side)

• Source candidates using job boards, social media, networking, referrals, and ATS databases
• Conduct phone screens, interviews, and candidate evaluations
• Match qualified candidates to client job requirements
• Present candidate profiles and coordinate interview processes
• Manage offer negotiations and onboarding processes

Account Management

• Serve as the primary point of contact for assigned clients
• Maintain consistent communication regarding open roles and workforce needs
• Address performance concerns and resolve issues promptly
• Conduct regular follow-ups to ensure client and candidate satisfaction

Performance & Metrics

• Meet or exceed weekly and monthly KPIs (calls, submissions, placements, revenue)
• Maintain strong fill ratios and time-to-fill metrics
• Manage gross margin and ensure profitability of placements
• Track and report recruiting and sales activity within CRM/ATS systems

Required Qualifications

• Associates degree preferred (Business, HR, Communications, or related field)
• 1–5 years of staffing, recruiting, or B2B sales experience
• Proven track record in business development and candidate placement
• Strong negotiation and closing skills
• Ability to multitask and manage competing priorities
• Experience working with ATS/CRM systems

Core Competencies

• Sales acumen and persuasive communication
• Relationship-building and consultative selling
• Time management and organization
• Resilience and persistence
• Competitive drive and goal orientation
• Ability to thrive in a commission-driven environment

Key Performance Indicators (KPIs)

• New client acquisition
• Weekly candidate submissions
• Placement volume
• Gross margin generated
• Client retention
• Fill rate and time-to-fill

Compensation Structure (Typical in Staffing Industry)

• Base salary + commission
• Performance-based bonuses
• Incentive programs for revenue milestones
• Potential uncapped earning structure

Work Environment

• Fast-paced, performance-driven environment
• Combination of phone-based sales and recruiting activity
• Requires high outbound activity and consistent pipeline management

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