Job Description

Primary Responsibilities:

• Lead and oversee all clubhouse banquets, private events, and member function operations to ensure exceptional member and guest experiences. 
• Coordinate all event logistics including room setup, staffing plans, service timelines, operational flow, and overall event execution. 
• Maintain and manage the Club’s banquet and social event schedule, ensuring details, timelines, and operational needs are properly communicated internally. 
• Draft, edit, and distribute event communications across clubhouse channels including newsletters, flyers, email communications, promotional materials, and member event announcements. 
• Meet with prospective and booked event clients to review event details, expectations, room layouts, timelines, and service needs. 
• Serve as the primary on-site clubhouse contact during events by greeting members and guests, overseeing service standards, resolving issues proactively, and ensuring smooth execution. 
• Work closely with the Dining Room Manager to support daily front-of-house operations, staffing coordination, member service standards, and clubhouse event execution. 
• Assist with dining room operations as needed to ensure consistency in service standards and member experience throughout the clubhouse. 
• Coordinate with culinary, bar, clubhouse operations, vendors, entertainment providers, and committee chairs to ensure seamless execution of all events and member functions. 
• Develop event timelines, operational checklists, staffing plans, and set up diagrams to ensure all details are properly executed. 
• Partner with communications and marketing resources to present events in a polished, professional, and brand-consistent manner. 
• Support recruiting, training, scheduling, and development of banquet and event staff. 
• Collect post-event feedback from members, guests, and leadership teams to continuously improve event quality and member satisfaction. 
• Support repeat bookings, annual event renewals, and strong member relationships through consistent hospitality and operational excellence. 
• Maintain a visible and active presence during clubhouse functions, creating a welcoming and service-oriented atmosphere for members and guests. 
• Complete additional duties as assigned by Club leadership.

Qualifications:

• Minimum 3–5 years of experience in hospitality, banquet operations, private clubs, event management, or clubhouse operations. 
• Strong organizational and multitasking skills with exceptional attention to detail and follow-through. 
• Professional written and verbal communication skills with the ability to interact confidently with members, guests, vendors, and Club leadership. 
• Ability to remain calm, organized, and solutions-focused in a fast-paced hospitality environment. 
• Experience coordinating multiple events simultaneously while maintaining high service and operational standards. 
• Strong leadership presence with a hands-on, team-oriented approach to clubhouse operations. 
• Proficiency with Microsoft Office, event coordination systems, and general administrative platforms preferred. 
• Flexible schedule with availability to work evenings, weekends, holidays, and extended hours during peak event seasons.

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