Customer Service Representative (Full-Time) - Night Shift Job at XPO, Indianapolis, IN

QWlFbVhieWlJL1FQTm95aFNiekpJcSt5b3c9PQ==
  • XPO
  • Indianapolis, IN

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

 

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $22.10
  • Shift: Monday - Friday / 9:00pm-5:30am
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

 

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

 

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

 

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

 

Review XPO's candidate privacy statement here .

Job Tags

Full time, Work at office, Monday to Friday, Shift work, Weekend work, Afternoon shift

Similar Jobs

Confidential

Service and Delivery Driver Job at Confidential

 ...Compensation Data Starting Pay: up to 21.00 based on experience. Company Overview With $5 billion in revenue and 3,50...  ...to talk to you! We are hiring newly experienced and seasoned delivery drivers. Our Service and Delivery Drivers are responsible for delivering... 

Confidential

Social Media Video Producer, The Free Press Job at Confidential

 ...among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company... 

Kelly Pediatric Therapy

Physical Therapist Job at Kelly Pediatric Therapy

 ...Kelly Pediatric Therapy is seeking a Physical Therapists to provide therapy services for schools in the Miami, FL area. These positions will support multiple...  ...Clinical Directors and Team Leaders. School-Based Academy: We provide the support and community a new... 

Sherwin-Williams

Part-Time Customer Service Delivery Driver Job at Sherwin-Williams

 ...timely manner using Company vans or pick-up trucks. Job duties involve contact with...  ...reports and other documents relating to deliveries Operate equipment and machines such as...  ...future Must have a valid unrestricted Drivers License Must be able with or without reasonable... 

SGS Consulting

UX Researcher Job at SGS Consulting

 ...Job Responsibilities: Four or more years of experience planning, executing, and analyzing UX research. Four or more years of experience working with cross-functional teams, such as: engineering, software development, marketing, and business leaders. Three or more...